Privacy policy

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Thank you for visiting Ontario Energy Grants ("we," "our," or "us"). We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you interact with our website and services.

Information We Collect

We may collect personal information when you use our website or services. This information may include, but is not limited to:

1. Personal Identifiers: Name, email address, phone number, postal address, and other contact information.
2. Demographic Information: Age, gender, location, and other related details.
3. User Activity: Interaction with our website, pages visited, clicks, and other engagement metrics.
4. Device Information: IP address, browser type, operating system, and other technical data.
5. Communication Data: Information provided when you contact us via email, forms, or other means.

How We Use Your Information

We use your personal information for various purposes, including but not limited to:

1. Providing Services: Administering energy grant programs and delivering relevant information.
2. Communication: Sending updates, newsletters, and responding to inquiries.
3. Improvement: Analyzing user behavior to enhance our website and services.
4. Legal Compliance: Meeting legal obligations and responding to lawful requests.
5. Marketing: Sharing information about energy-related products, services, and promotions (with your consent where required).

Information Sharing

We may share your personal information with third parties under the following circumstances:

1. Service Providers: Trusted partners who assist us in delivering our services.
2. Legal Requirements: To comply with legal obligations or respond to lawful requests.
3. Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred.
4. Consent: With your explicit consent, we may share your information for specific purposes.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze usage patterns, and improve our services. You can adjust your browser settings to manage cookies, but note that this might affect certain functionalities.

Data Security

We implement security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no online platform is entirely secure, and we cannot guarantee absolute security.

Your Choices

You have certain rights regarding your personal information:

1. Access and Correction: You can request access to your personal data and correct inaccuracies.
2. Withdraw Consent: If we rely on your consent for processing, you can withdraw it at any time.
3. Data Portability: You can request your data to be provided in a machine-readable format.
4. Deletion: You can request the deletion of your personal information, subject to legal limitations.

Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe a child's information has been provided to us, please contact us to have it removed.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We encourage you to review the policy when visiting our website.